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Tiffany MacLennan - Higher Education AI Expert

Tiffany MacLennan is a higher education policy researcher at Boreal Education, a Canadian online program management company that helps institutions build distance, hybrid, and online programs. Previously, she was Senior Research Associate and Project Lead at Higher Education Strategy Associates, where she worked on institutional strategy, governance, and student success, and hosted and produced the firm’s higher education podcast. Tiffany recorded a Season 1 expert insight interview with the Canadian AI Advancement Institute in June 2026.

  • AI expert in higher education policy, institutional AI governance, faculty AI literacy, and postsecondary strategy.
  • Supporting CAIAI in advancing AI literacy and responsible institutional AI adoption.
  • Academic and professional achievements include but are not limited to an honours degree in chemistry from St. Francis Xavier University, a Master of Education from Harvard University specializing in education policy analysis and causal research methods, and a SPARC Open Education Leadership Fellowship.
  • Currently serving at Boreal Education, and previously served as Senior Research Associate and Project Lead at Higher Education Strategy Associates and as Research Fellow and Strategist for the Maple League of Universities.

About Tiffany MacLennan

Tiffany MacLennan, higher education AI expert researching AI in Canadian postsecondary institutions

MacLennan trained as a chemist before she became a policy researcher. She earned an honours degree in chemistry at St. Francis Xavier University in Antigonish, Nova Scotia, where, as a first-generation student, she also served on the Senate and the Board of Governors and led the students’ union’s academic portfolio, gaining governance experience that shaped her focus on higher education. She went on to a Master of Education at Harvard University, specializing in education policy analysis, causal research methods, and advanced quantitative techniques.

Later, at Higher Education Strategy Associates, she led projects on institutional strategy, internationalization, and governance; hosted the firm’s World of Higher Education podcast; and founded its Focus Friday webinar series. She has since moved to Boreal Education, which works with universities to design, develop, and deliver online programs.

Tiffany MacLennan's Contributions to AI Literacy at CAIAI

Tiffany's Expert Insights

MacLennan appears in Season 1 of our recorded expert insight interviews. She covers AI as a whole-institution question rather than a classroom one; why surveillance is the wrong response; what a realistic baseline of faculty AI literacy looks like; why smaller institutions may have the advantage; and how federal and provincial policy levers land on campuses.

  • Digital Insights, Season 1: A recorded interview on 16 June 2026, covering institutional AI governance, faculty AI literacy, postsecondary policy, and cognitive offloading.

Excerpts from a Higher Education AI Expert

“If we’re spending a lot of time only focusing on surveillance instead of education on AI tools, we’re really missing the point as educational institutions. It’s not the right focus. Students are here to learn.”

“Start with the problem that you’re trying to solve, not with the tool you want to use to solve it.”

“But the students who are kind of using these tools are doing really interesting selective offloading. I don’t think they’re losing any critical thinking skill. I think they’re actually using their critical thinking skills in very impressive ways.”

Learn More About Tiffany MacLennan

MacLennan's Work Beyond CAIAI

  • Professional accomplishments: Works on online and distance program development at Boreal Education, and at Higher Education Strategy Associates led projects on institutional strategy, internationalization, transnational education, and governance, hosted and produced its higher education podcast, and founded its Focus Friday webinar series.
  • Fellowships: SPARC Open Education Leadership Fellow in 2020 and 2021, and a Frank McKenna Centre for Leadership Fellow at St. Francis Xavier University over the same period.
  • Volunteering: Served on the Board of Governors and the Senate at St. Francis Xavier University, including its Senate Steering Committee and its Board Governance and Nominating Committee, and worked on sexual violence prevention initiatives there.
  • Advocacy: Argues that AI changes an entire institution rather than only its classrooms, that surveillance responses miss what universities are for, and that the useful baseline is not making every faculty member an AI expert but equipping every one of them to help students make better choices.

Thank You, Tiffany

We are grateful for Tiffany’s contributions and are pleased to share her insights on AI in higher education, AI governance and the impacts AI presents to the workforce.

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